🔥
Customer Comfort Heating & Cooling

COMFORT
CARE PLANS

Protection, priority service, and real savings — starting at less than a dollar a day.

Why it matters

Your furnace and AC are the most expensive things in your home.

Replacing a furnace and AC system costs $12,000–$18,000. Regular maintenance is the only thing standing between you and that bill arriving early.

🔥
Most Breakdowns Are Preventable
The majority of emergency HVAC calls — dirty flame sensors, failed capacitors, clogged drains, grimy coils — are caught and fixed during a routine tune-up. The $300 repair that ruins your weekend in January almost always started as a $0 fix six months earlier.
💡
A Dirty System Costs You Every Month
When your furnace or AC runs with dirty components, it works harder to move the same air. Unmaintained systems use 10–25% more energy than a clean, tuned system — that's real money on your utility bill every single month.
📅
Maintenance Doubles System Lifespan
The average furnace lasts 15–20 years with proper care — and as few as 10–12 years without it. A maintenance plan is the difference between replacing your system in 2032 or 2042. That's one extra decade on a $6,000+ investment.
📋
Your Warranty May Require It
Most manufacturers — Carrier, Lennox, Trane, Rheem — require documented annual maintenance to keep your warranty valid. Skip a year and you may be paying full price for a part that should have been covered. We document every visit so you're always protected.
🌬️
Your Family's Air Quality Depends on It
Your HVAC system circulates all the air in your home 5–7 times every single day. A neglected system moves dust, mold spores, and allergens through every room. Clean coils, fresh filters, and a tuned system means your family breathes air that's actually clean.
🧊
Breakdowns Always Hit at the Worst Time
Your furnace doesn't care that it's 5°F on a Sunday night in January. Without a plan, you're in line with every other homeowner — facing overtime rates, longer waits, and full repair costs. Plan members skip the line and get member pricing every time.
85%
of HVAC breakdowns are preventable with annual maintenance
25%
average energy wasted by a system that hasn't been serviced
2×
longer average lifespan with consistent annual care
$6K+
average cost to replace a furnace or AC in Michigan
Silver
Essential Comfort
$16.99
per month · 1st system
or pay annually — save $21
🏠
2nd system, same property
Additional unit discount
+$9.99/mo
  • ✓1 tune-up/year (furnace OR AC)
  • ✓10% off all parts & labor
  • ✓48-hour priority scheduling
  • ✓Digital service report with photos
Most Popular
Gold
Total Comfort
$27.99
per month · 1st system
or pay annually — save $34
🏠
2nd system, same property
Additional unit discount
+$15.99/mo
  • ✓2 tune-ups/year (furnace + AC)
  • ✓15% off all parts & labor
  • ✓24-hour priority scheduling
  • ✓No overtime or weekend surcharges
  • ✓Digital service report with photos
Platinum
Ultimate Comfort
$39.99
per month · 1st system
or pay annually — save $48
🏠
2nd system, same property
Additional unit discount
+$21.99/mo
  • ✓2 tune-ups/year (furnace + AC)
  • ✓20% off all parts & labor
  • ✓Same-day emergency priority
  • ★MERV 11 media filter included with each maintenance visit Included
  • ✓$99 diagnostic fee waived every visit
  • ✓2-year parts warranty on all installs
  • ✓No overtime or weekend surcharges
  • ✓Digital service report with photos

Have a heat pump? Add coverage to any plan for just +$2.50/mo or +$27/yr when paying annually.

➕
Additional Services
Added to your tune-up visit — plan members save automatically
Your plan discount applies to all services
Humidifier Panel Replacement
Your whole-home humidifier has a water panel that gets coated in mineral deposits every season. A clogged panel means your humidifier runs but adds no moisture to your home — and can cause mold to grow inside the unit. Most panels should be replaced annually.
Recommended: every year
$25
parts included
ERV / HRV Filter Replacement
Your energy recovery ventilator brings fresh air into your home while recovering heat — but its filters need regular cleaning or replacement. A neglected ERV circulates stale, dirty air and loses efficiency, costing you more on heating and cooling every month.
Recommended: every year
$15
parts included
UV Light Bulb Replacement
UV lights kill mold, bacteria, and viruses inside your air handler — but the bulb loses its effectiveness after about two years, even if it still glows. We track the install date and flag it when replacement is due so your system stays protected without you having to think about it.
Recommended: every 2 years
$150–$300
parts & labor

Humidifier panel and ERV filter pricing includes parts. UV bulb pricing varies by equipment and model. Your ComfortCare discount applies automatically to UV bulb services — Silver saves 10%, Gold saves 15%, Platinum saves 20%.

What you get at each level
SILVER GOLD PLATINUM
Annual tune-ups 1 / year 2 / year 2 / year
Parts & labor discount 10% 15% 20%
Priority scheduling 48-hour 24-hour Same-day
No overtime/weekend surcharges — ✓ ✓
$99 diagnostic fee waived — — ✓
MERV 11 filter included — — ✓
2-year parts warranty — — ✓
Monthly price $16.99 $27.99 $39.99

Save 10% on any plan when you pay annually  ·  Additional system discounts available

🏠
Multiple Systems, One Property?
Homes with more than one furnace or AC unit qualify for a same-property multi-system discount — roughly 41% off each additional system. One visit. One trip. One relationship. We make it easy to keep your whole home covered without paying full price twice.
Silver
+$9.99/mo
or +$109/yr
Gold
+$15.99/mo
or +$172/yr
Platinum
+$21.99/mo
or +$238/yr
🛡️
No Surprise Bills
Members save on every repair. When something needs fixing, your discount is already in your pocket.
⚡
Priority Every Time
Skip the line. Plan members get priority scheduling — even in the middle of January.
📋
Every Visit Documented
Full digital service report with photos delivered to your inbox after every visit.
616-260-2894
customercomfortmi.com  ·  help@customercomfortmi.com